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Who is obligated to provide and pay for auxiliary aids and services?

  1. The individual licensee

  2. The client

  3. The broker employer

  4. The local real estate board

The correct answer is: The broker employer

The broker employer is responsible for providing and paying for auxiliary aids and services. In real estate, this obligation stems from the requirement to ensure that all clients and customers have equal access to services, regardless of any disabilities they may have. Auxiliary aids and services may include interpretative services, assistive listening devices, or documents in accessible formats, and it is the broker's responsibility to facilitate these provisions as part of their commitment to inclusivity and compliance with relevant laws, such as the Americans with Disabilities Act (ADA). While individual licensees may assist in arranging these services, the financial responsibility and overarching obligation are generally held by the broker employer, ensuring that their operations align with legal and ethical standards in real estate practice. Other parties, such as the client or local real estate boards, do not hold this obligation in terms of providing necessary auxiliary aids and services.